passengers Archives - Media City Groove

Sunday, May 18, 2025

By Public News Service Sunday, May 18, 2025

Passenger complaints about US airlines soar

Alex Gonzalez, producer and reporter, Arizona News Connection, a bureau of Public News Service. The relationship between US airlines and air travelers is somewhat bumpy. Last year, flyers filed approximately 67,000 complaints, a 9% increase from 2023, according to a new report from the Education Fund of the Public Interest Research Group. The top grievances were cancellations […]

Thursday, April 25, 2024

By Public News Service Thursday, April 25, 2024

New federal rules offer passengers more protection from airline mishaps

By Mike Moen Reporter/Producer, Wisconsin News Connection , a bureau of Public News Service. Air travelers could face fewer obstacles in securing a refund if their flight is canceled or changed under new federal rules announced Wednesday. The moves are being praised by watchdog groups. The Department of Transportation said airlines are now required to promptly provide passengers with […]